Visa is an NPC that can be found on the second floor of the Crystal Castle in the Crystal Kingdom. Her office is opposite the throne room. If talked to, she will give players the option of accepting the Visa to the Heart quest. Her dialogue implies that she is originally from Cantermore, and hopes to return there soon.
- "I can't wait to travel back to Cantermore. It's quite the sight to witness with your own eyes."
- "Silver Tongue might be harsh at times, but he just wants nothing to fall apart under his watch."
- "It feels weird at times, knowing I'm right next to the throne room. It makes me feel important, even when you're not doing anything."
- "All this paperwork isn't so bad. You learn a lot about ponies through these forms."
- "Don't worry, you don't need a travel visa to walk around the Kingdom. And no, that's not a pun."
- "Ugh, all the Visa puns are aggravating. 'I need a visa over there, there's not enough visas to go around.' I get it already!"